Customer service security policy

This website is owned and run by VARIS Toys (Latvia).

At VARIS Toys, we are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information, and how we will treat it. By continuing to use this website, you are accepting and consenting to the practices described in this policy.

VARIS TOYS PRIVACY POLICY
WHO WE ARE

For the purpose of the GDPR Compliant Privacy Policy (the Act), the data controller is VARIS Toys Ltd of “Saimes”, Renceni, Burtnieku novads, LV4232 LATVIA. For further information about VARIS Toys, please visit www.varistoys.lv.

INFORMATION COVERED BY THIS POLICY

This policy covers all personal information collected and used by VARIS Toys. In this policy, “personal information” means information or pieces of information that could identify you. This includes information such as your name, address, username, email address, but could also include information such as information about your preferences and shopping habits (only where you have consented to this).

WHAT INFORMATION DO WE COLLECT FROM YOU?

We may collect information about you from different sources detailed below. Information you give us:
You may choose to provide personal information to us, for example by filling in forms on our website or at our store, entering competitions and prize draws, creating an account on our website, contributing on one of our social platforms, or contacting us by email, phone, email, exchanging contacts on the trade fairs or otherwise. The information you give us may include your name, address, e-mail address and phone number, and/or user-generated content. If you login to one of our sites using social login, you will also be giving us access to your social data on the relevant social network.
Information we collect about you:
When you visit our site we may use cookies and other technologies to automatically collect the following information: Technical information, your login information and download errors; Information about your visit products you viewed or searched for; Emails that we send as part of our marketing programmes use clear gifs (web beacons). These tell us whether the email has been opened. Web beacons can be turned off by not “enabling images” in an email. We also collect information using cookies to understand how you interact with our advertising content, to make sure we’re delivering this is the most relevant way. We do this on our sites and on third party sites. See our Cookies Policy below for more information. Information we receive and collect from other sources:

HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use your personal information to get in touch and provide you with services you have asked for. We may: Send you information about products and surveys that may be of interest to you (where you have consented to this), or offer you opportunities to participate in competitions or surveys; Contact you about a particular type of product where you have started a transaction but not finalised your purchase; Provide you with products or services that you request from us, including carrying out any actions required from your request e.g. process an order that you make (including payment and delivery), or setting up an account with us; Reach you on social media, either directly or through tailored advertising content; Give you updates on any changes to our service; Keep an up to date suppression list where you have asked not to be contacted, so we do not inadvertently re-contact you; Process your payments and protect against fraudulent transactions. To provide you with a tailored and relevant experience. We may: Deliver relevant advertising tailored to your preferences to you directly on our website or when you visit other websites or social media channels, and measure the effectiveness of that advertising; Ensure our website, social media pages, and email content and is presented in the most efficient and effective manner for you, including remembering your preferences and interests. To improve our site and content. We may:

Administer, monitor, and improve our site, social media pages, and email content, including troubleshooting, analysis, testing of functions and different site design ideas; As part of our efforts to keep our site safe and secure; Otherwise as required or permitted by law.

DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with trusted third parties. We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they don’t use your information for any other purpose. We will always use our best efforts to ensure that all third parties we work with will keep your personal information secure. We may share your personal information with: Third parties required to deliver a product to you e.g. postal/delivery services; Analytics and search engine providers that assist us in the improvement and optimisation of our site; and We may also disclose your personal information to third parties: If VARIS Toys or a part of its assets are acquired by a third party, in which case personal data held by it about its customers relating to those assets will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of VARIS Toys, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. In other circumstances if we have your consent or we are permitted to do so by law. We will in any case not sell your personal information.

WHERE WE STORE YOUR PERSONAL INFORMATION

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. By providing us with your personal information, you agree to this transfer, storing or processing. VARIS Toys will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and the Act.

IS MY PERSONAL INFORMATION SECURE?

We are committed to keeping your personal information secure, and take all reasonable precautions to keep your personal information secure, and require that trusted third parties who handle your personal information for us do the same.

LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We may also offer you the opportunity to use social login. If you chose to use social login, please be aware that the social platform will share your profile information with us. The information that is shared will depend on your social platform settings.

SOCIAL MEDIA AND USER GENERATED CONTENT

Some of our sites and apps allow users to submit their own content. Please remember that any content submitted to one of our social platforms can be viewed by the public, and you should be cautious about providing certain personal information e.g. financial information or address details via these platforms. We are not responsible for any actions taken by other individuals if you post personal information on one of our social media platforms.

YOUR CHOICES

It’s important that you are able to control your personal data. You have the right to request a copy of the personal information we hold about you, ask us to update or delete your personal information, and not to be contacted by us if you do not wish to be. If you have an account with us, you can sign in to that account to update your personal information. We won’t contact you for marketing purposes unless you agree, and you can easily unsubscribe at any time. If you want to control which cookies are used, please see our Cookies Policy. If you have any questions or concerns about how we treat your personal information, or would like to request a copy of the personal information we hold about you, please contact us by writing to us @ info@varistoys.lv